Virtual assistant chatbots are invaluable tools for call center agents. They act as an additional support system that simplifies their tasks. As one of many powerful AI capabilities for call ...

Rogers Behavioral Health, a national nonprofit provider of mental health and addiction services, is incorporating a ...

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand ...

Salesforce CEO Marc Benioff has been using social media to share his thoughts on the latest AI tools. His latest fascination: ...

Bots that provide inaccurate information Giving the run-around to customers seeking a real person Using ineffective and ...

Alan wants to build a super app for healthcare, so it's rolling out three new product updates, including an AI chatbot that's ...

With the huge advancement in chatbots customers can find the answers to questions far quicker through new conversational ...

Kerala Chief Minister Pinarayi Vijayan unveiled the logo for 'Swami Chatbot,' an AI-based assistant designed to enhance the ...

The rise of AI continues to work its way into more industries and the latest on Microsoft's front is an AI chatbot for Xbox ...