User Journey: A journey a user takes through the product achieve a goal Screen: A screen or page on which a user performs and action as part of progressing along the User Journey Task: An action the ...

and images into a user journey map can significantly enhance the storytelling aspect, making the journey more relatable and memorable. Annotations and highlights are key to drawing attention to ...

Having the first draft helps to prompt further questions about the user journey and experience. It also helps to validate any assumptions with users, and is even more useful to draw out any ...