SiriusXM announced it is moving away from streaming and doubling down on the people who pay for its music, news and podcasts ...
The ruling comes in a lawsuit filed last year by Attorney General Letitia James, who accused SiriusXM of subjecting ...
SiriusXM was found liable for making it difficult for customers to cancel their subscriptions in a lawsuit brought by James.
Even without the FTC’s new click-to-cancel policy, the New York AG just won a lawsuit over a process that ‘deliberately’ ...
The suit also claimed that SiriusXM’s own data showed customers spent an average of 11.5 minutes on the phone or 30 minutes online with customer service agents. Before you discount this as ...
A judge said canceling a subscription should be as easy as signing up and the company should not have required customers to ...
SiriusXM EVP and chief product and technology officer Joe Inzerillo is probably the first streaming pro I've interviewed who also has building satellites in his job description. Inzerillo spent 16 ...
SiriusXM will revise the process of canceling subscriptions in New York to make it faster and easier, after a judge found it ...