By McDermott’s own count, the ServiceNow plan to create a single architecture with its Now platform powered by GenAI will eliminate “70 [percent] to 90 percent” of the current time-consuming ...

Digital workflow technology developer ServiceNow rolled out the Now Platform Utah release Wednesday with an aim of making it easier for the company’s channel partners to automate more of their ...

ServiceNow's IT Service Management Platform-as-a-Service (PaaS) operates exclusively in the cloud. ServiceNow’s technology ...

NOW plans to integrate Agentic AI into the ServiceNow platform and unlock 24/7 productivity at a massive scale. This service, available this November for Customer Service Management AI Agents and ...

The more I travel and talk to companies in different parts of the world, the more impressed I am with how U.S. companies have transformed costly and time-consuming manual or paper-based processes ...