In this course, you will learn about how the Plan-Do-Check-Act method of problem solving, the A3 problem solving tool, and the root-cause analysis technique form a foundation for effective problem ...

In the case of an event at a nuclear installation it is important to accurately determine the root causes, in order to allow corrective actions to be implemented to address them and prevent their ...

OpenAI’s widely used chatbot, ChatGPT, faced a significant outage on Thursday, leaving thousands of users unable to access ...

In particular, AI assistants based on retrieval augmented generation (RAG) are accelerating root cause analysis (RCA) and improving customer experiences. Observability provides complete visibility ...

GenAI in enterprise IT has been overhyped. However, some trailblazers hope narrow models will make diagnosing Kubernetes ...

On 11 December 2024, the FCA published two pieces of feedback on the Consumer Duty, setting out good practices and areas for ...