After you have booted into the Advanced Startup Options, you need to navigate to the setting that allows you to Reset your Windows 11/10 computer. Click on Troubleshoot > Reset this PC to land on ...

However, if you’re in the middle of needing to factory reset your computer, which is not getting internet access (maybe a Wi-Fi driver is corrupted), use a different Windows computer to create ...

You'll be given two options: Keep my files: keeps your personal files but resets Windows OR Remove everything: removes all ...