I wanted a plain hearing aid without the extra electronic gadgets. But anyway, both times I tried Phonak there were ongoing problems with feedback and fuzzy sound. So I took them back, both times.
Buying hearing aids can also be complex, given the wide range of considerations when you’re shopping, including battery life, fit, sound clarity ... Phillips, Phonak, ReSound, Rexton, Signia ...
I wore Phonak hearing aids for 9 years and never had a problem with them. The Widex Moment hearing aids I replaced them with in 2020 was a step up in natural sound which I noticed and enjoyed.