If you're thinking about beginning the outsourcing process, follow these five steps: The first step is to decide which workflows to outsource and which to keep in-house. Businesses typically ...

What areas are the responsibility of IT outsourcers? Depending on the terms of the contract, IT software outsourcing companies assume a range of operational and technical duties. Their main ...

The government launches the National Business Process Outsourcing Policy positioning Uganda as a global leader in the BPO industry.