Recently, I read Amp It Up by former ServiceNow CEO Frank Slootman, who presents a powerful case for building a ...

A Hertz customer claims he was charged $10,000 after driving 25,000 miles on an “unlimited” contract. The rental giant ...

Dan Rayfield, Oregon’s attorney general-elect, promised he and his executive team will deliver “Disney level customer service ...

Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...

It's no secret that poor customer service can lead to disastrous experiences, affecting both individuals and businesses ...

Proton Mail is a privacy-focused email service that provides assured protection by encrypting your emails. It makes it impossible for unintended recipients to read your messages. You can access them ...

A Target customer has blasted the retail outlet after their response to her opened delivery boxes was to accuse her of stealing.

Customers won’t care about a company or platform having the most cutting-edge and advanced AI technology available if they’ve ...

Discover how a poor shopping experience can impact customer retention and learn strategies to enhance satisfaction.

Regal, a platform that allows customers to build and customize customer service chatbots, has raised $40 million in new ...

Zoomcar (ZCAR) announced a major expansion in its customer support efforts, doubling its customer support team. In a key initiative, Zoomcar ...

Help Register Login Login Hi, %{firstName}% Hi, %{firstName}% Games Car rental Social Security’s customer service crisis is ...