T-Mobile US forged a multi-year agreement to provide OpenAI with customer data for what the pair claimed is the “first ever intent-driven AI decisioning platform”, designed to improve customer ...

This essentially means that your data speeds may be slowed down if the local area is busy as T-Mobile will always prioritize its own customer's ... T-Mobile also has a number of prepaid plans ...

Here are seven common mistakes that can undermine your customer care and services during transformations, along with strategies to avoid them. 1. Failing to Communicate the Changes to Customers ...

You can also reach out to your bank or credit union for help finding your account number. You can try to first call the bank’s customer support number and identify yourself with the representative.

Delivering exceptional customer support in telecommunications ... included national and regional brands such as Verizon, AT&T, T-Mobile, Comcast, Cox Communication, Cincinnati Bell and more.

There are five deals in total, which depend on whether you’re a new or existing customer, the device you have to trade, the plan you want, and so on. T-Mobile is also still stocking the iPhone ...

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IntentCX will be trained in T-Mobile’s award-winning approach to Customer Care by its best-in-class Team of Experts (TEX) business process and have access to billions of data points from actual ...

Is lucky number 7 your favorite digit? Here's why you're not the only one. If you ask anyone to choose a number between one and ten, many times that person will choose lucky number 7. But why?

Like What You're Reading? Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. I’m one of PCMag’s mobile analysts. That means I check out ...

The API was able to access a limited set of certain customer account data, including name, billing address, email, phone number, date of birth, T-Mobile account number, and information such as the ...