Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India.

That can help reduce the false positives by 50 percent. How do you see the cloud and cognitive technologies affecting the BPO industry moving forward? In three to six months, this will become the ...

Here, it’s valid to argue that BPO companies are best served by building their own Large Language Models (LLMs) to deploy for clients, trained on their own data, in some instances using on-premise ...