“The push towards platforms is increasingly accompanied by a bundling of infrastructure components as part of the BPO contract. Consequently, the boundaries between IT outsourcing and BPO are becoming ...

based company, No. 25 on the 2017 CRN Solution Provider 500, said an arbitrator has ruled that its contract with Pakistani business process outsourcing partner Ovex Technologies terminates no ...

The Philippine Business Process Outsourcing (BPO) industry remains a global leader, driven by the exceptional English proficiency of its workforce. The sector, valued at $38.7 billion, employs ...

Atos cited unexpected higher costs tied to a business process outsourcing (BPO) contract with a large UK financial institution, project “slippages” due to supply chain challenges and customer ...