In recent years, Bangladesh has been making significant strides in the global outsourcing sector, positioning itself as a ...

A recent regional survey on Business Process Outsourcing (BPO) confidence has revealed a notable upswing in optimism across ...

Tech provider EasyCall Communications Philippines Inc. has disposed of its minority stake in a business process outsourcing ...

As the holiday season ramps up, companies are relying more heavily than ever on AI to tackle customer service demands. But ...

CHATGENIE, a customer engagement solutions startup, has introduced a cutting-edge artificial intelligence (AI)-driven ...

Nutun will become the first South African home-grown BPO to be publicly traded on the Johannesburg Stock Exchange,’ ...

J Telemarketing, led by CEO Haider Janjua, launches the Med Alert Campaign in the US, enhancing healthcare safety and emergenc ...