The global outsourcing market has evolved drastically in the last two ... Trupp Global’s service portfolio covers several cardinal BPO subsets including customer support (Voice, Email & Chat Support), ...

or in the front office (e.g., customer service in call centers). A distinction is made between horizontal and vertical outsourcing. Horizontal BPO combines function-centric as well as cross-sector ...

or in the front office (e.g., customer service in call centers). A distinction is made between horizontal and vertical outsourcing. Horizontal BPO combines function-centric as well as cross-sector ...

MANILA, Philippines — Over a week after it was raided by law enforcement agents, a business process outsourcing (BPO) company ...

ANYONE in the Philippines understands how important the growth of business process outsourcing (BPOs) is to the country's economy. But massive growth means massive competition; hundreds of new ...

The Philippine Business Process Outsourcing (BPO) industry remains a global leader, driven by the exceptional English proficiency of its workforce. The sector, valued at $38.7 billion, employs ...