or in the front office (e.g., customer service in call centers). A distinction is made between horizontal and vertical outsourcing. Horizontal BPO combines function-centric as well as cross-sector ...
A recent regional survey on Business Process Outsourcing (BPO) confidence has revealed a notable upswing in optimism across ...
The Philippine Business Process Outsourcing (BPO) industry remains a global leader, driven by the exceptional English proficiency of its workforce. The sector, valued at $38.7 billion, employs ...
The global outsourcing market has evolved drastically ... Trupp Global’s service portfolio covers several cardinal BPO subsets including customer support (Voice, Email & Chat Support), back-office ...
ANYONE in the Philippines understands how important the growth of business process outsourcing (BPOs ... their services appealing to clients — American or otherwise — these BPO companies need to use ...
or in the front office (e.g., customer service in call centers). A distinction is made between horizontal and vertical outsourcing. Horizontal BPO combines function-centric as well as cross-sector ...
Infosys has appointed Anup Uppadhyay as the new chief executive officer (CEO) and Deepak Bhalla as the new chief financial officer (CFO) of its business process outsourcing (BPO) arm. Uppadhayay ...