Avaya Cloud Office powered by RingCentral is now generally available to business customers and through the channel, just in time to quell the need for remote work solutions as a result of the ...

Avaya provides solutions to enhance and simplify ... and a multi-cloud application ecosystem to deliver digital workplace and customer experience infrastructure for clients in approximately ...

A hotel phone system must support guests, office staff and receptionists. This infrastructure usually requires particular ...

Avaya closed its acquisition of Nortel's enterprise business unit in late December, and had a full-fledged integrated product roadmap ready to present to channel partners in mid-January.

Big Avaya news: Alan Masarek, President and CEO for its transformation, retires. Patrick Dennis, current Chairman of the Board, takes over. As both Genesys and NICE push the boundaries of AI, ...

As a result, the dynamics of a workplace—including how coworkers interact, how responsibilities are delegated, and how dedicated workers are to the company’s mission—can have significant ...

Atento scaled operations efficiently by standardizing processes and harnessing AI, automation, and data analytics, all while keeping customer satisfaction high—demonstrating the power of innovation ...

Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can ...

DUBAI, United Arab Emirates--(BUSINESS WIRE)--GITEX GLOBAL – Avaya, a global leader in enterprise CX, today demonstrated its vision for a future of customer experience orchestrated by AI.

Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can fundamentally ...