Cardiff Council takes PSTN switch-off as opportunity to rethink school communications, writes Dan York, Local Government ...

Report with market evolution powered by AI - The global VOIP market in UK size is estimated to grow by USD 4.3 billion from ...

Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can fundamentally ...

该解决方案将实时翻译和对话式AI工具与Avaya Experience Platform联络中心核心技术集成在一起。 据估计，通过利用AI驱动的实时翻译，品牌将能够将客户 ...

The UK's finance regulator is urging all institutions under its remit to better prepare for IT meltdowns like that of ...

After revealing in May 2024 what it said was a winning formula for enterprises, whereby enabling a high-quality customer experience (CX) through tools such as advanced artificial intelligence (AI ...

通过在迪拜GITEX Global展会上展示，Avaya的 "虚拟运营经理 "概念强调了可能的艺术，展现人类与人工智能合作如何在联络中心层面根本改变管理客户 ...

Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can ...

It will be illegal for anyone currently aged 15 or under to ever buy cigarettes in the UK, under new laws proposed by the government. The plan is part of a series of measures aimed at tackling the ...

This table shows the full range and dimensions of adult mattresses available to buy in the UK. Mattress name Size in centimetres Size in feet and inches Small single mattress 75 x 190cm 2ft 6in x 6ft ...

Manama, Bahrain: Batelco, part of the Beyon Group has been recognized as the “UC Cloud Partner of the Year” by Avaya, an established provider of business communications software and systems. The ...

The British government said on Thursday it had imposed its biggest sanctions package against Russia for 18 months, targeting people involved in the Ukraine war, African mercenary groups and a ...