With Avaya software running on Google Chromebooks, agents and supervisor location is a non-issue. Automated AI-powered agent wellbeing tools, such as automatic break scheduling and shift adjustments, ...

Unified communications giant Avaya is launching Experience Builders, a program that brings together resources and co-development support for enterprises creating custom solutions for the ...

It's a milestone release for Avaya, because it completes the integration of Nortel Enterprise Solutions' IP and digital phones fully into Avaya's IP Office platform. Nearly 18 months after Avaya ...

Laura Harman: Business partners have the opportunity to deliver Avaya solutions supported by the technical expertise and security of Avnet Long-time Nortel distributor Avnet Technology Solutions has ...