As an Avaya customer of over 15 years, Leon County turned to the Avaya Experience Platform™ (AXP) to materialize their plans to quickly deploy a contact center to handle the large volume of ...

Advancing AI solutions through strategic partnerships—discover how to enhance customer engagement and operational efficiency with cutting-edge technology.

Working with Avaya and Sabio, we’re empowering agents around the world to offer high-quality customer service in every required language for our clients,” said Jakob Westgren, Senior VP - Head ...

DUBAI, United Arab Emirates--(BUSINESS WIRE)--GITEX Global – Transcom, a leading global customer service provider, has partnered with Avaya, a global leader in enterprise CX, and Sabio Group to ...

GITEXGlobal – Transcom, a leading global customer service provider, has partnered with Avaya, a global leader in enterprise CX, and Sabio Group to create an AI-powered, real-time translation ...

Solution integrates real-time translation and conversational AI tools with an Avaya Experience Platform contact center core. Estimates predict that by levering AI-powered real-time translation, brands ...