Analysis of Nice vs Amazon Connect in the CCaaS market. Nice's strong fundamentals compete with Amazon's leverage of AWS ...

Amazon Web Services(AWS) has introduced Multi-Agent Orchestrator, a framework, that offers a solution for managing multiple ...

Many of the services that AWS offers to customers come straight from Amazon.com, which has been investing in ML for 20-plus years and delivering it to millions of consumers. Amazon Lex ...

Amazon Web Services (AWS) has announced a $4 billion investment in Anthropic, making AWS the primary cloud provider and ...

[Related: AWS CEO’s 6 Boldest Re ... trends and policy compliance. In addition, Amazon Lex was implemented into Amazon Connect to enable contact center administrators to create new chatbots ...

The executive who has overseen that project from… Read More (Update 8:00am, June 23rd: All AWS services ... More Now that Amazon Web Services has made public its Amazon Lex technology, which ...