“When Amazon first pioneered customer reviews, a lot of people just didn't understand why it is that Amazon would have reviews and potentially negative reviews next to a product that they are ...

Artificial intelligence (AI) is going to radically transform the retail sector and could result in the creation of new ...

A China-based company that sells $500 million a year in tools and appliances on Amazon has been accused of manipulating its customer product reviews — and competitors gripe that Amazon has been ...

In the competitive landscape of Amazon in 2025, optimizing your product listing is more critical than ever. With millions of ...

Shop early Black Friday deals at Amazon. Customer reviews are one of Amazon's most valuable features. Before ever paying for a product, be it a $300 RoboVac or a $13 all-natural cleaner ...

Customer reviews are one of Amazon's most valuable features. Before ever actually paying for a product - be it a $300 RoboVac or a $13 all-natural cleaner - we have access to sometimes thousands ...

to track the relationships between a purchasing account that's leaving a review and someone selling that product," Dharmesh Mehta, the head of Amazon's customer trust team, told the BBC.

The ability to view chat history with Amazon customer service adds an additional layer of convenience and transparency for ...

Whatever your inquiry, there are several options for getting in contact with Amazon's customer service desk. Here's how to browse and find the method of your preference. Start the day smarter.