Allstate vs. Nationwide 9.1 vs. 9.2 Nationwide customers have lower overall premiums and better customer service than those insured by Allstate. Allstate vs. Farmers 9.1 vs. 8.5 Allstate provides ...

Customer service representatives are available by phone 24/7 and both the Allstate website and automated chat feature are available in English and Spanish. Geico coverage and services are ...

which reflects good customer service. In customer satisfaction studies by J.D. Power, State Farm outperforms Allstate. In the J.D. Power 2023 U.S. Auto Claims Satisfaction Study, for example ...

However, Allstate’s average rates are significantly higher than its three largest competitors. And it gets lower marks for its online customer service than those same carries, according to a ...

Policyholders mentioned experiencing unexpected policy lapses, being overcharged after canceling their policy, and undergoing poor claims and customer service. Take a look at Allstate's ratings ...