Virtual assistant chatbots are invaluable tools for call center agents. They act as an additional support system that simplifies their tasks. As one of many powerful AI capabilities for call ...

Alan wants to build a super app for healthcare, so it's rolling out three new product updates, including an AI chatbot that's ...

Bots that provide inaccurate information Giving the run-around to customers seeking a real person Using ineffective and ...

Rogers Behavioral Health, a national nonprofit provider of mental health and addiction services, is incorporating a ...

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Kerala Chief Minister Pinarayi Vijayan unveiled the logo for 'Swami Chatbot,' an AI-based assistant designed to enhance the ...

With the huge advancement in chatbots customers can find the answers to questions far quicker through new conversational ...

One Kentucky city is proving that generative AI projects are within reach for even small municipalities. At a cost of less than $200, Covington has launched a quirky LLM-powered chatbot to boost ...

Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,350 U.S. hospitals and 325,000 ...

GAPS (Government Assistant Public Service) helps advise on public service issues, support information provision, and explain ...

Microsoft is doubling down on Artificial Intelligence (AI) by supercharging the Xbox support chatbot with AI––a move that ...