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San Ramon, 美国 中的 软件开发
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Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer …

常见问题解答

问:
What is Workforce Optimization?
答:
Workforce optimization, WFO, is a contact center business strategy and solution with the goal of optimizing employee performance to increase customer satisfaction, while decreasing operational costs.
数据来源: BusinessWebsite
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